Policies

Staying at Our Boutique Hotel in Manitou Springs, CO

At the Avenue Hotel Bed and Breakfast, we strive to provide an adult-only vacation retreat near Colorado Springs with a warm, relaxing environment for all our guests to enjoy. For your stay at our inn to be as pleasant as possible, we have established the following policies:

Check-in: 3:00 PM – 6:00 PM. Check-out: 11:00 AM.
If you will be arriving after 6:00 PM, please let us know. We will set up an Express check-in with a welcome letter waiting for your arrival. Free glass of wine or beer is served during hours 4 PM – 6 PM as restricted by our Colorado Alcohol Beverage Permit.

A charge of $30 per person per night for additional guests is added in rooms for more than 2 guests

Rates may vary for weekends, holidays and special events. Discounts and specials are all subject to restrictions and blackout dates during holidays or events.  If you do not receive confirmation, please contact us. Submitting your credit card number is a binding contract.

Preferred payment is cash or check. Credit cards accepted are Visa, Discover and MC. To hold a group reservation, a deposit of one night’s stay or more may be required. 10.73% state and local taxes are not included on the room rates. We email confirmations daily.

Credit cards dividing payments, a $3.00 service fee will be charged per card defraying the cost of the credit card fees.

Cancellations: A $25 cancellation fee is charged on all reservations that are cancelled. This is a per room fee. You must cancel your reservation 14 days before your reserved date or we will charge you for one night if we are unable to make another reservation for that room.

Families or groups booking the entire B&B are required to put down a deposit of $500. The reservation must be cancelled 45 days before the arrival date, or the deposit is non-refundable. If a booking for the entire B&B is made for a local event or holiday, a 50% payment is required and non-refundable. Local events include graduations.

Children:  Children must be 18 or older.  We provide an adults-only retreat and getaway; however, if a family or group rents the entire B&B, then children are welcome.

Parking:  Park behind the B&B.  Our parking is free residential permit street parking behind the inn on Duclo. If you arrive early into Manitou Springs and park behind us, please make sure to come to the B&B and get a permit to avoid a parking ticket.

Duclo is a one-way street headed east. As you travel west on Manitou Avenue, drive past the bed and breakfast, to turn at the first left, Otoe Place. At the “T”, turn left on Duclo and proceed about 2 blocks.

Our parking is behind the inn on Duclo Avenue. Our parking is free but requires a permit tag, allowing you to park in the residential parking zone on Duclo. We will issue you a hang tag permit, at check-in, that you must hang on your auto’s rearview mirror for the duration of your stay. Return your hang tag at check-out.

Park behind the bed and breakfast; it is easier to come in the back. The front entrance has 30 stairs. You do not want to bring your luggage up the front steps; the back entrance is much easier.  Manitou Avenue is paid parking.

Smoking: We are a flame-free establishment. There is NO smoking anywhere inside the inn because of our historic building and insurance. We do provide comfortable outside smoking areas with seating. We are a 420-friendly property. Smoking is allowed on the patios and in the gardens. We do ask that you do not smoke at the entrances of the house. Candles and incense are also not permitted.  A fee of $200 will be charged to your card if smoking is suspected in the rooms or if candles have been burned. We strictly hold to this charge if this policy is not respected!

Pets: Unfortunately, we are unable to accommodate your pets. We have our animals: Zelda, the Westie, and the Scottie is Ziggy. When our furry friends are onsite, they love our guests and you cannot pet them enough. If you have allergies, please let us know. The animals are not allowed in the guest rooms. Please do not feed them.

The above policies are put in place for the success of our small business.

Please check our Special Packages page when planning your visit to Manitou Springs.

Discounts and specials are all subject to restrictions and blackout dates during holidays or events. Rates may vary from the main house and the Carriage House.